• For existing clients, Validus can onboard new markets in under a week — with flexible data ingestion that doesn’t require rigid normalization pipelines.
• Most clients see value within weeks, not months, thanks to the modular platform and guided setup from experienced implementation teams.
• Legacy providers often require multi-month integrations, heavy IT lift, and fixed implementation paths — Eventus is designed to scale with minimal disruption.

Eventus has a faster learning curve, designed for quick adoption by both technical and non-technical users:

• Frank AI allows users to ask questions in plain English (e.g., “Show me alerts for spoofing last week”) and receive structured, actionable, repeatable results — no coding needed.

• Validus offers guided alert resolution workflows, real-time visualizations, and pre-built dashboards that reduce complexity.

• Compared to legacy tools requiring weeks of training and reliance on vendor support, Eventus enables self-sufficiency from day one.

Yes — Eventus is widely regarded as more intuitive and user-friendly than legacy surveillance systems:

• Validus combines a modern UI with NLP-powered querying via Frank AI, eliminating the need for complex filters or SQL queries.

• Clients highlight how easy it is to navigate procedures, review alerts, and configure workflows, without needing engineering help.

• Unlike rigid, dated UIs from other providers, Eventus offers an interactive, flexible experience, tailored to the way compliance teams and surveillance analysts actually work.

Eventus delivers high-touch, ongoing training and support that outpaces most competitors:

• Every client is assigned a dedicated relationship manager, with check-ins, shared Slack channels and proactive product guidance.

• Training includes custom onboarding, tailored procedures workshops and continued enablement via notebooks and interactive playbooks.

• Eventus’ support desk is run by former CCOs, providing strategic compliance insight – not just basic tech support.

Eventus consistently receives top-tier customer satisfaction ratings across the industry:

• Maintains a 96% client retention rate, one of the highest in the category.

• Praised for responsiveness, customization, automation, and support, especially ahead of regulatory reporting or audit crunches, as highlighted in client testimonials (e.g., R.J. O’Brien, Coinbase).

• Eventus has won 48 awards for excellence in platform and service — including “Best Trade Surveillance Solution” at the RegTech Insight Awards USA 2025.

In contrast, other platforms are often criticized for slow response times, opaque pricing, and outdated UX.